The 5 Major Problems with EAPs (Employee Assistance Programs)
EAPs (Employee Assistance Programs) are back in the spotlight, but engagement rates remain very low. Here’s why.
When you hear the word “brand”, what comes to mind?
Perhaps a commercial brand—logos, slogans, or product ranges. Or maybe corporate brand image—the way a company presents itself to the public, highlighting values such as authenticity, boldness, freedom, or sustainability.
But a company is also, above all, an employer—with its own identity and values. That’s where the concept of the employer brand comes in.
Let’s clarify what it means, why it matters, and how to make it one of your most powerful assets—especially by integrating mental health initiatives.
The employer brand refers to the perceptions, values, and overall image a company projects as an employer.
It is shaped both by:
The employer brand is a strategic component of corporate communication. It encompasses human resources management, organizational culture, and the employee experience.
Concretely, it includes several key elements:
In short, the employer brand cannot exist without a coherent HR strategy, authentic culture, and well-managed communication.
In a job market where employees no longer hesitate to move from one company to another, and where recruitment is increasingly competitive, a strong employer brand is a critical asset.
A positive employer brand directly supports employee satisfaction, motivation, and engagement. The way people feel valued and supported in their daily work strongly influences whether they stay.
This is why building a positive employer brand often goes hand in hand with management practices and workplace well-being measures. When employees feel that their well-being is prioritized, they are more likely to remain loyal to the organization.
In a competitive talent market, especially among younger generations, candidates have greater bargaining power. They are not only looking for competitive pay, but also for alignment with their values, a workplace where they will feel good, and opportunities to develop their careers.
The way a company treats its people, responds to their needs, and communicates about these practices is therefore a key factor in talent attraction.
A strong employer brand also means significant cost savings:
Finally, an employer brand that inspires trust internally reflects positively externally. Clients, suppliers, investors, and the wider public perceive a stable, transparent company aligned with positive values. This improves business reputation and fosters loyalty among stakeholders.
To develop a strong employer brand, companies must respond to broader societal expectations and the real concerns of employees and candidates.
The numbers are clear: nearly 1 in 4 employees are in critical or at-risk mental health, and almost 1 in 2 report unmanageable stress levels at work (Teale Mental Health Barometer 2023).
Employees consistently express needs around:
For organizations seeking to make employer brand a strength, mental health is no longer optional—it is central.
The relationship is direct: neglect mental health, and the employer brand suffers.
Employees who lack support, work under toxic management, or feel their physical and psychological needs are ignored may experience:
These lead to high absenteeism and turnover, harming reputation. Dissatisfied employees may also share their negative experiences publicly—on social networks, with recruiters, or within their networks.
On top of this, neglected mental health reduces productivity and work quality, directly impacting results and reinforcing a negative image.
The effect also works in reverse: a damaged employer brand can harm employees’ own well-being.
When a company’s reputation suffers—whether due to workplace harassment scandals, poor subcontracting practices, or poor working conditions—employees may feel:
This worsens the overall mental health climate inside the company.
A strong employer brand depends on employee well-being. Here are concrete actions companies can take.
The first step is to create a culture where employees feel comfortable raising concerns without fear. This means:
By showing that employee voices matter, companies build trust and belonging.
Raising awareness about mental health is essential, and managers play a key role. Training can include:
Workshops and training programmes help remove stigma, foster solidarity, and equip managers to act effectively.
More advanced support can come from digital well-being solutions, such as teale, which combine:
Recognition is a major driver of motivation. It can take many forms:
By valuing contributions and supporting employees facing challenges, companies create a culture of trust, collaboration, and growth.
Employer brand begins well before an employee’s first day. The recruitment process strongly influences perceptions.
Actions to take include:
Internal efforts need to be visible externally to reinforce employer brand.
Channels include:
Communicating openly about workplace mental health demonstrates authenticity and strengthens the employer value proposition.
A strong employer brand and mental health at work are inseparable.
Investing in well-being doesn’t just reduce costs and turnover—it enhances reputation, attracts top talent, and builds trust with employees and stakeholders alike.
The more mental health is embedded into your employer brand strategy, the more your company will be recognized as a responsible, attractive, and sustainable employer.