Mental health: keep your standards high without losing your talent.
In the luxury and retail sectors, excellence does not tolerate any missteps. But pressure, hyper-demand and the constant quest for perfection weigh heavily on your teams. Supporting their mental health means protecting the quality of the customer experience and the strength of your brand.
Mental Health: A Performance Driver for Your Field and Headquarters Teams
The requirements of the luxury and retail industries are unique, but their consequences on teams are very real: chronic stress, disengagement, turnover. Mental health is also a performance and employer brand issue.
+2000
Attracting the best profiles is a strategic challenge: 2,000 positions are to be filled in the luxury sector.
Recruit
60
%
6 out of 10 luxury sales consultants are considering leaving their job and only 4 out of 10 feel they are satisfied with their work/personal life balance.
Retain
21
%
1 retail employee out of 5 believes that their job has a negative impact on their mental health, but 6/10 feel that their company is doing nothing in terms of quality of life.
Protect
Demanding environment and brand excellence: teams under pressure
Between the search for irreproachable and excellence at all times, the luxury and retail professions exposes teams to a strong emotional intensity. Behind the flawless customer experience there are very real risks to their mental health.
Burn-out (professional exhaustion)
Excellence, speed, perfection: your employees evolve at a frenzied pace. Result: mental overload, exhaustion, sick leave. Without prevention, the consequences can be read on the ground and in the figures.
Preserving the energy of your teams also means maintaining their ability to deliver exceptional service.
Performance anxiety
In homes and shops where every detail counts, the pressure to do the right thing is everywhere. This constant concern for perfection, fuelled by high standards and strong managerial pressure, fuels constant vigilance and a fear of disappointing.
In the long run, this tension can generate lasting stress and internal conflicts, which are often minimized but very real.
Stress in the face of incivility in stores
In store, your teams are in direct contact with demanding customers. In addition to sales pressure, they must deal with frequent incivility: inappropriate remarks, verbal aggressiveness, etc.
All these situations degrade the relationship at work, increase the emotional load and reinforce the feeling of psychological insecurity.
A complete system adapted to the Luxury and Retail sectors
Workshops that make mental health practical
Everyone has mental health, and everyone benefits from taking care of it. We engage your employees through practical workshops that make the topic accessible and turn awareness into everyday prevention.
Communication that speaks to your teams
Mental health can still be difficult to discuss. We help you find the right words and connect your teams with the resources most relevant to their reality.
Year-round engagement
Show your teams that support is available throughout the year. Each month, we share practical content and advice around a specific theme to help employees in their daily lives.
Getting Personalized Support
Dedicated support
Give employees free access to psychologists who can respond to their individual needs.
Evidence-based content
Help employees better understand their mental health with scientific, personalised content designed for everyday use.
Built into your HR approach
Use teale’s proprietary mental health index to assess the well-being of your teams. It was designed by our mental health experts and co-developed with our Scientific Council.
Monitoring The Impact
Track engagement
Monitor how employees use teale’s resources over time.
Understand your teams’ needs
Identify strengths and areas of concern across teams, so you can focus your actions where they matter most.
Turn insights into action
A psychologist or coach and an account manager work together to recommend targeted communications, training and support over time.
Training And Learning
Monthly talks
Bring expert-led talks on relevant mental health topics into your programmes throughout the year.
Training tailored to your priorities
Go further with targeted group sessions, starting with managers. Help them recognise early warning signs and respond with confidence.
Trusted by Leading Organizations
Sophie de Gromard
HR Director and Sustainable Development Director
BETC
From our first exchanges, I understood that they knew the consulting environment and in particular the commitment and availability that this can require from employees. This made me tell myself that it was not going to be just another tool but rather a real support in setting up a tailor-made solution.
Katy Naujoks
HRD France-Benelux-Africa
BearingPoint
teale offers the opportunity to assess your mental health status, to be accompanied by a mental health expert and to find content related to your personal problems, such as sleep, diet or interpersonal relationships. Internally, we mainly focus our communication on professional aspects, but not only that. Indeed, it is important for us that employees can understand everything they can find on the Teale platform.
Sophie de Gromard
HR Director & Sustainable Development Director
BETC
I found teale to be one of the most advanced platforms in terms of technology, UX design, and content, as well as the most enjoyable to use. It strikes the perfect balance between highly professional and engaging, which makes you want to log in and explore. Ultimately, to drive adoption, a platform must be appealing.
Muriel Chadelaud
HR Development Manager, Performance and Development Department
SFR
With teale, we have built a tailored response to our teams' needs. We offer a combination of user-friendly tools and content, alongside individualized support and collective sessions—which have been highly successful within our organization. Our employees are highly active users of the teale solution. This strong engagement indicates that the tool is fully integrated into their daily habits and is perceived as both accessible and valuable.
Judith Tripard
Chief People Officer
Oh BiBi
I am convinced that people are the main asset and that we must capitalize on them. With this new mental health component, EsseCare is an innovative program that should allow us to act preventively and humanely.
Vincenzo Espozo Vinci
General manager
ESSEC Business School
By partnering with teale, AGIPI delivers a concrete, unprecedented solution to over 150,000 of its members.
François Pierson
President
AGIPI
We need employees who are motivated and happy in their personal and professional lives with good physical and mental health. We adopted Teale to avoid burn-outs within our team. The application allows us to catch early signs of burn-out and gives our employees an independent and secure space to express themselves, demystify the subject and interact with mental health experts.
Simon Dawlat
CEO
Batch
