The global EAP provider for impact-driven HR teams
Proactive by design.
Built for local realities.
From early detection to everyday prevention, teale helps you act sooner, measure what actually changes and turn insight into action, in every country you operate.
They already trust teale to support their employees
The new approach to employee support
Traditional Employee Assistance Programmes are designed to respond when someone reaches out. teale combines early assessments, risk scoring, prevention programmes, psychologist access and anonymised workforce reporting in one programme, so support can start earlier and HR teams can see where action is needed.
How teale's global EAP makes a difference
they need to ask.
One global EAP, built around local realities.
Deploy a shared framework for prevention, psychologist access, crisis response and reporting, while adapting content, professionals, communications and support pathways to each country.
International rollout playbook
31
covered countries
Multi-entity HR dashboard
25+
languages through our professional network
Local activation plans
300
mental health professionals in 31 countries
Country-specific crisis response
International rollout playbook
31
covered countries
Multi-entity HR dashboard
25+
languages through our professional network
Local activation plans
300
mental health professionals in 31 countries
Country-specific crisis response
Built to make a measurable difference.
An Employee Assistance Programme should be assessed by more than its reach. teale uses anonymised programme data, clinically grounded mental health measurement and relevant business indicators to assess programme performance across populations, entities and over time.
Engagement
Are your people engaging with support?
Understand how people engage with the programme and how usage evolves over time.
48 %
Average programme engagement
Clinical Impact
Is support improving your employees’ mental health?
Track changes through a clinically grounded mental health index applied across relevant populations and entities
75%
of regular users report a positive impact on their mental health
Business Impact
What is the programme changing for your organisation?
Where the data and methodology allow, connect mental health insights with business indicators such as absenteeism, turnover, productivity and ROI.
4,4x
return on investment for companies using teale
Our methodology combines anonymised usage insights, clinical measurement and business indicators to evaluate programme performance over time.
A proactive global EAP, built to engage.
teale brings together prevention, access to psychologists, crisis support and HR services in one programme for international organisations.
Crisis management
An emergency protocol built into your international EAP, with human support when critical situations arise.
Personalised support
Personalised support at the heart of your global EAP, built around each employee’s needs.
Dashboard and insights
Data-driven management of your EAP, to identify risks and understand what drives them.
HR guidance and support
Support that turns your EAP data into concrete action.
Talk to a Global EAP expert
Make mental health a priority in your organization with the teale global EAP
FAQ about Global EAP
A global EAP, or Employee Assistance Program, is deployed across multiple countries. It provides employees with access to a consistent foundation of support for mental health, prevention, crisis management, and practical assistance, with terms and conditions tailored to each country and the scope of the program.
A traditional EAP is triggered when an employee reaches out for help. A more proactive, comprehensive EAP adds a mental health score, an emergency protocol, prevention programs, access to psychologists, proactive outreach, and anonymized reporting.
An international EAP can include mental health assessments, personalized programs, psychoeducational content, practical tools, Joy, meditation sessions, access to psychologists, appointment scheduling, a helpline, crisis response, manager support, workshops, and Work-Life Services. Available services depend on the country and the scope of the program.
teale offers several entry points: a personal dashboard, a mental health score, personalized programs, psychoeducational content, Joy, a listening hotline, and access to psychologists. When additional support is needed, a psychologist can proactively reach out to the employee.
Employees answer a few questions to receive a mental health score based on a clinical approach. This score can guide them toward appropriate resources and, when relevant, facilitate proactive contact with a psychologist. It does not constitute a medical diagnosis.
teale deploys a common framework for prevention, access to psychologists, crisis management, and reporting. Content, communications, the professional network, and support pathways can then be tailored to the specific needs of each country.
teale combines a mental health index based on a clinical approach with anonymized usage data. HR teams can track engagement, mental health trends, and emerging risks by subsidiary, country, and employee group. Where data and methodology allow, these indicators can be cross-referenced with absenteeism, turnover, productivity, and ROI.
teale protects personal data through:
- Full GDPR compliance, ensuring adherence to legal obligations for personal data protection.
- HDS-certified servers, hosted in Europe and compliant with French standards.
- Data encryption, which protects information at every stage, from transmission to storage.
- ISO 27001 certification, a globally recognized standard for information security.
Yes. Communications, content, access to professionals, support pathways, workshops, and reporting can all be customized based on country, entity, and employee group. Available options depend on the local scope of the program.
Managers receive guidance and training to help them address both individual and team-based situations. HR teams are provided with dedicated support, anonymized program data, action plans, workshops, and Work-Life Services.
Language-matched psychologist access