Incivilités au travail : agir sans banaliser
Micro-agressions, mépris, silences pesants : découvrez comment identifier et gérer les incivilités au travail avec l’accompagnement de teale.


Understanding and effectively managing the workplace climate is essential both for company performance and for employee well-being. Workplace climate refers to the atmosphere and quality of relationships within an organization. It directly affects employee motivation, engagement, and therefore overall company performance.
Let’s review the key elements that influence team dynamics, and explore how to optimize collaboration and foster a work environment where people can thrive.
Workplace climate refers to the overall atmosphere of an organization: interpersonal relationships, team dynamics, and employees’ individual perceptions. It encompasses social interactions, behavioral norms, and attitudes that shape the work environment.
It reflects the quality of social and professional life within the company, shaped by employee satisfaction or dissatisfaction, levels of involvement, and perceptions of fairness and equity.
Unlike objective quantitative indicators (such as absenteeism rate or eNPS), workplace climate captures employee perceptions and feelings.
Several factors shape the climate within a company, directly impacting atmosphere and relationships among employees.
Management plays a key role in workplace climate. A supportive, transparent, and participative leadership style fosters engagement, encourages conflict resolution, and strengthens employees’ sense of belonging. Recognition—whether initiated by managers or embedded in company culture—is equally critical for reinforcing satisfaction and accomplishment at work.
Open, transparent, two-way communication builds trust, reduces misunderstandings, and strengthens collaboration. Effective communication channels—such as regular meetings, constructive feedback, and collaborative platforms—encourage idea-sharing and team cohesion. Conversely, opaque communication or lack of clarity fuels mistrust and tension.
Corporate culture reflects shared values, beliefs, and behaviors. A positive, inclusive, and ethical culture strengthens belonging and fosters strong relationships across teams. Respect, diversity, and fairness are all drivers of a healthy workplace climate.
The work environment—physical and psychosocial— also has a significant impact. Comfortable, ergonomic, and well-designed workspaces, as well as supportive team dynamics, are crucial for ensuring employees feel good at work.
Monitoring workplace climate is not optional—it’s a key driver of performance, retention, and talent attraction.
A poor workplace climate can create a vicious cycle: tensions, distrust, and incivility feed off each other, further degrading the environment. The consequences are serious:
All of these hinder performance, growth, and the ability to retain or recruit top talent.
When employees perceive relationships and atmosphere as positive, the benefits ripple across the company:
Ultimately, a healthy workplace climate boosts both employee well-being and organizational success.
Workplace climate acts as a barometer for employee well-being and company health. But how can organizations know when action is needed, and how to implement change?
As with any well-being strategy, analysis is the first step. HR can rely on indicators such as:
Beyond figures, a deeper diagnosis is needed: surveys on employee perceptions, tools like the eNPS (Employee Net Promoter Score), or workplace well-being barometers provide valuable insights.
With teale, HR can access real-time insights on employee well-being, with tailored workshops and tools to address mental health challenges and workplace climate issues.
Workplace climate is influenced by relationships at all levels—between peers, managers, HR, and leadership. Any action plan must therefore involve the entire hierarchy to drive long-term cultural change.
After identifying key challenges, organizations can implement actions such as:
In summary: workplace climate is both a mirror and a driver of employee well-being and performance. By measuring, analyzing, and improving it, companies can create a work environment where employees feel valued, engaged, and motivated—leading to healthier organizations and stronger results.