Mental Health: Keep Your Standards Without Losing Your Talents
In the luxury and retail sectors, excellence does not tolerate any missteps. But pressure, hyper-demand and the constant quest for perfection weigh heavily on your teams. Supporting their mental health means protecting the quality of the customer experience and the strength of your brand.
Mental Health: A Performance Driver for Your Field and Headquarters Teams
The requirements of the luxury and retail industries are unique, but their consequences on teams are very real: chronic stress, disengagement, turnover. Mental health is also a performance and employer brand issue.
+2000
Attracting the best profiles is a strategic challenge: 2,000 positions are to be filled in the luxury sector.
Recruit
60
%
6 out of 10 luxury sales consultants are considering leaving their job and only 4 out of 10 feel they are satisfied with their work/personal life balance.
Retain
21
%
1 retail employee out of 5 believes that their job has a negative impact on their mental health, but 6/10 feel that their company is doing nothing in terms of quality of life.
Protect
Demanding environment and brand excellence: teams under pressure
Between the search for irreproachable and excellence at all times, the luxury and retail professions exposes teams to a strong emotional intensity. Behind the flawless customer experience there are very real risks to their mental health.
Burn-out (professional exhaustion)
Excellence, speed, perfection: your employees evolve at a frenzied pace. Result: mental overload, exhaustion, sick leave. Without prevention, the consequences can be read on the ground and in the figures.
Preserving the energy of your teams also means maintaining their ability to deliver exceptional service.
Performance anxiety
In homes and shops where every detail counts, the pressure to do the right thing is everywhere. This constant concern for perfection, fuelled by high standards and strong managerial pressure, fuels constant vigilance and a fear of disappointing.
In the long run, this tension can generate lasting stress and internal conflicts, which are often minimized but very real.
Stress in the face of incivility in stores
In store, your teams are in direct contact with demanding customers. In addition to sales pressure, they must deal with frequent incivility: inappropriate remarks, verbal aggressiveness, etc.
All these situations degrade the relationship at work, increase the emotional load and reinforce the feeling of psychological insecurity.
A complete system adapted to the Luxury and Retail sectors
Workshops and prevention
We all have a mental health, and we all have an interest in taking care of it on a daily basis. We meet your employees and make them aware of the topic.
Communication adapted to your challenges
The topic has long been taboo. We help you find the right words, by highlighting the resources that will most affect your teams.
Communication
Show your teams that you support them all year round. Every month, on a specific theme, we provide your employees with specific resources and advice to help them in their daily lives.
Getting Personalized Support
Dedicated contacts
Free access to psychologists who meet their specific needs.
Content
Scientific and personalized content to help them better understand their brain.
Integration into your HR processes
The application offers an assessment tool based on a proprietary index designed by our team of mental health experts and co-constructed with our Scientific Council.
Monitoring The Impact
Commitment data
Discover the evolution of the use of Teale resources over time
Mental Health Data
Instantly monitor the strengths and areas of attention of your employees as a team
Action plan
A psychologist/coach and account manager duo recommends targeted, communication or training actions over time.
Training And Learning
Monthly conferences
Each month, you can punctuate the programs with thematic conferences
Tailor-made training
You can go further and focus certain collective actions on smaller groups, starting with managers.
These businesses took action with teale
Sophie de Gromard
HR Director and Sustainable Development Director
BETC
From our first exchanges, I understood that they knew the consulting environment and in particular the commitment and availability that this can require from employees. This made me tell myself that it was not going to be just another tool but rather a real support in setting up a tailor-made solution.
Katy Naujoks
HRD France-Benelux-Africa
BearingPoint
teale offers the opportunity to assess your mental health status, to be accompanied by a mental health expert and to find content related to your personal problems, such as sleep, diet or interpersonal relationships. Internally, we mainly focus our communication on professional aspects, but not only that. Indeed, it is important for us that employees can understand everything they can find on the Teale platform.
Sophie de Gromard
HR Director & Sustainable Development Director
BETC
We need employees who are motivated and happy in their personal and professional lives with good physical and mental health. We adopted Teale to avoid burn-outs within our team. The application allows us to catch early signs of burn-out and gives our employees an independent and secure space to express themselves, demystify the subject and interact with mental health experts.
Simon Dawlat
CEO
Batch
I am convinced that people are the main asset and that we must capitalize on them. With this new mental health component, EsseCare is an innovative program that should allow us to act preventively and humanely.
Vincenzo Espozo Vinci
General manager
ESSEC Business School
